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Job ad: operations manager, Turpin Miller Solicitors


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[Note 16/07/21: This position has now been filled]

Law Firm Operations Manager

A new position based primarily in our Oxford office with the possibility of remote working and part time or a flexible working week.

Salary from £32,500 per annum pro rata. 

Closing date for applications: 30 April 2021

About Turpin & Miller 

We are a specialist law firm with a national reputation and engaged across the whole spectrum of immigration and citizenship law.  We work with businesses and universities, skilled workers, families, EU citizens, refugees, immigration detainees and those facing deportation.  

We also have an experienced housing team, working to keep our clients in their homes, and defending the rights of the homeless.

We have legal aid contracts which enable us to assist those unable to pay legal fees.

We pride ourselves on our warm, welcoming and supportive environment where the wellbeing of our staff is our paramount concern.

You can learn more about us on our website: www.turpinmiller.co.uk

Operations Manager

This is a new role for an operations professional to lead and deliver the operations of the firm. Reporting to the partners, you will provide operational management across the firm, including:

  • Financial Planning.  You will be closely involved with planning and strategy. With the finance manager you will prepare operational budgets and forecasts for the partners.  You will examine financial data and report on ways and means to improve profitability.
  • Administration.  You will be responsible for smooth and effective day to day administration and processes. You will solve problems, identify opportunities and ensure continuing compliance with our Lexcel accreditation.
  • People Management.  You will work with a large and diverse team of solicitors, caseworkers, paralegals, trainees and support staff, both office-based and working remotely.  You will oversee recruitment, induction, training, development and welfare. You will draft new policies and documents as needed.
  • IT and Data Management. Alongside our external IT support you will oversee and improve our IT infrastructure. You will lead on IT strategy and you will identify the opportunities for the continuing digital evolution of the firm.
  • Marketing.  You will help design and implement a marketing and social media strategy, raising the profile of the firm and promoting our many achievements.

Your qualifications, skills and experience

You must be able to work independently and think creatively. You will work hard in a fast-moving environment and will be ready to get stuck into the day-to-day operation of a busy law firm.  

You are likely to have a degree, or significant experience, in business, operations management, HR or a related field. You will have had experience in operations as either a business, finance or people manager, with experience in a law firm and with change management.

You will have experience in financial budgeting and forecasting. You will be confident with CRM and the suite of MS office software.

You will have an excellent command of English, both oral and written.  You will be ready to prepare and deliver high quality reports, policies, and presentations.

You must be committed to the work we do and the clients we serve.  

How to apply for this job

Please submit a CV with a supporting statement explaining why you are applying for this role and how you will be able to do the job, giving examples of your skills and experience. Email your documents to Emily Hathaway ehathaway@turpinmiller.co.uk with ‘Operations Manager’ in the subject line.

We will interview shortlisted applicants remotely on Teams.

We do not provide feedback to applicants who are not shortlisted.


We will accept direct applications only and will not consider any applications via agencies. 

Data privacy

Personal data of unsuccessful candidates will be deleted within six months of the completion of the recruitment process. 

Download this job ad as a pdf.


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The Free Movement blog was founded in 2007 by Colin Yeo, a barrister at Garden Court Chambers specialising in immigration law. The blog provides updates and commentary on immigration and asylum law by a variety of authors.