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Home Office launches seven new appointment centres for complex cases


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The Home Office has announced that seven Service and Support Centres are now open to cater for particularly complex immigration cases. Appointments are free, and “experienced UKVI staff will provide a face to face service and help people throughout their application”.

The centres are located in Belfast, Cardiff, Croydon, Glasgow, Liverpool, Sheffield and Solihull, although the announcement does not provide contact details or a method of making an appointment. The department has previously said that eligible for a Service and Support Centre appointment are those:

  • applying under a family route
  • applying to join as a dependant
  • applying for family reunion
  • applying on the basis of statelessness
  • who qualify for a fee waiver or fee exemption
  • applying under the domestic violence route
  • making further submissions after a failed asylum claim
  • who are required to only enrol their biometric information

That previous announcement had also claimed that the seven centres would open in January 2019, but it would be churlish to point that out.

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CJ McKinney

CJ McKinney is a specialist on immigration law and policy. Formerly the editor of Free Movement, you will find a lot of articles by CJ here on this website! Twitter: @mckinneytweets.