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Terms of service
Last Updated: 24 February 2025
These terms and conditions (“Terms”) govern your use of Free Movement Publishing Ltd’s (we / us / our) website, products, and services, including training materials, forums, and memberships. By using our services, you agree to comply with these Terms.
Membership and Access
Membership Access: Access to pay-walled articles, forums, and training materials is limited to paying members. Memberships automatically renew unless cancelled via your login. Membership rates may change at our discretion, with notice provided by email and on the website.
Group Memberships: Group memberships are available for organisations with the following tiers:
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- Small group: Up to 10 members
- Medium group: Up to 20 members
- Large group: Up to 50 members
- For organisations requiring more than 50 members, custom group memberships are available upon request.
All group members must belong to the same organisation. We reserve the right to verify this at any time.
Training & Events
Training materials: All training materials by Free Movement Publishing Ltd are copyrighted and for personal use by the member or purchaser only. Copying, sharing, or distributing without permission is prohibited. For concerns or feedback, contact editor@freemovement.org.uk or use the feedback forms provided with each product.
Engagement with Presenters: Attendees must not contact webinar/workshop presenters or their affiliated organisations directly before, during, or after the event unless the presenter explicitly grants permission to do so. Where questions are permitted, all questions must be submitted through Free Movement via the designated channels. Any breach of this policy may result in restrictions on participation in future webinars and other Free Movement events.
Forum Rules
Private Space: The forum is a private space for members only. Posts must be polite, civil, and respectful. If you violate forum rules or behave offensively, your membership may be revoked without a refund.
Discretion on Revocation: Membership revocations due to rule violations are at the discretion of Free Movement Publishing Ltd. Users will be notified of the violation and given an opportunity to respond before a final decision is made.
Chatham House Rule: The Chatham House Rule applies in the forum, meaning that while information shared can be used, the identity of contributors must remain confidential.
Prohibition on Legal Advice: Direct legal advice is not allowed in the forum.
Payments and Refunds
Payments: Payments are processed securely through Stripe. We do not store credit card details.
Refunds: Refunds are only available if you contact us within 14 days of sign-up and no course has been completed or forum post made. No refunds will be issued for membership revocation due to rule violations.
Cancellations and Refunds for Training
One-Off Webinars/Workshops: Refunds are available if cancellation is received in writing at least five working days before the event. As each webinar or workshop is a one-off event, you cannot transfer your booking to another session on the same topic. However, you may transfer your booking to a different webinar or workshop of equal or lesser value, subject to availability and approval.
Multi-Session Courses: For multi-session courses, refunds are available if cancellation is made in writing at least five working days before the course start date. Transfers to a later instance of the same course may be allowed, subject to availability and approval.
Cancellations by Us: If we cancel or postpone a training session, we will offer a full refund.
User Responsibilities
Account Security: You are responsible for keeping your login information confidential. If you believe your account has been compromised, please notify us immediately.
Conduct: You agree not to engage in any illegal, fraudulent, or harmful activities on our platform. All content posted must comply with our forum rules and applicable laws.
Liability and Disclaimers
Service Availability: We make no guarantees that our website or services will be available at all times. We reserve the right to suspend access for maintenance or operational reasons.
External Factors: We are not responsible for issues caused by factors outside our control, such as browser incompatibility, slow internet connections, or third-party service interruptions (e.g., payment processing delays).
Limitation of Liability: Free Movement Publishing Ltd is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services, including data loss or service interruptions.
No Legal Advice: Information provided through our website, training, or forum does not constitute legal advice. Please consult a qualified professional for legal advice.
Data Protection and Privacy
We take data privacy seriously. Please refer to our Privacy Policy for more details on how we handle your personal data.
Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Termination of Membership
We reserve the right to terminate or suspend any membership or service access at our discretion, with or without notice, in cases of violation of these Terms or other applicable policies.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or legality of third-party websites, nor for any damages or losses incurred through their use.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyse usage. For more details, please refer to our Cookie Policy.
Changes to These Terms
We may update these Terms from time to time. If significant changes are made, we will notify you via email or through a prominent notice on our website.
